Lead response automation

Never miss a lead again.

Someone fills in your form and gets a real answer within seconds — or emails you, and gets one within 15 minutes. Not whenever you next get off a job. Every lead answered and logged automatically.

Example

Dental practice

New inquiry · 8:04 pm

I chipped a tooth this evening. Could someone take a look at it this week?

Replied · 8:04 pm

Thanks for reaching out, and sorry about the tooth — that's a rotten way to end a day. A chipped tooth is very much something we handle.

Your message is with the practice now. Someone will come back to you with times in the morning — I'd rather they check the book than have me guess at a day.

What this shows: a real answer at 8pm, instead of silence until the office opens.

The problem is speed, not effort

You are with a client, on a job, or halfway through the thing you were already doing. An inquiry comes in. By the time you see it, that person has already contacted the next business on their list.

Nobody loses work because they didn't care. They lose it because they were busy doing the work they already had.

What it does

Answers immediately

A form submission gets a written reply in seconds; an email straight to your inbox gets one within 15 minutes. Either way it references what they actually asked about, in your business's voice, and it works the same whether you install furnaces or file tax returns.

Asks the right follow-up

If they didn't leave a phone number, the reply asks for one. Small thing, and it is often the difference between a lead and a job.

Logs every one

Every lead and every reply is written to a spreadsheet you own, so nothing depends on remembering to write it down.

Where it stays honest

The reply never invents a price, never promises a service you don't offer, and never books an appointment it can't confirm. When it doesn't know something, it says someone will follow up — because that is true, and a wrong answer costs more than a slow one.

It answers written inquiries, not phone calls — and that is the point. A missed call at least reaches your voicemail. A form fill at 9pm, or an email on a Sunday, reaches nothing: it sits there going cold until you next open your inbox. That gap — the leads that arrive after you clock out, or while you're in the middle of a job — is exactly what this closes.

You see every lead it handled. Nothing happens that you can't check.

No website yet, or a form nobody wired up? I build sites too — around the same form the automation answers, so your site is answering customers from the day it launches.

Try it on yourself

Send an inquiry through the form and read the reply that comes back. That reply is the product — there is no demo version.