TERMS OF SERVICE PAGE

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Last updated: June 2026

These Terms of Service ("Terms") govern your use of services provided by Saez Automation ("we," "us," or "our"). By submitting our onboarding form, signing a service agreement, or using our services, you agree to these Terms.

Our services
Saez Automation provides automated lead-response and business automation services, including but not limited to instant lead acknowledgment, scheduling assistance, and related workflow automation, as agreed in your individual service agreement.

No guarantee of results
While we build and maintain systems designed to help your business respond to leads quickly and consistently, we do not guarantee specific business outcomes, including but not limited to conversion rates, revenue increases, or customer acquisition. Results depend on many factors outside our control.

Client responsibilities
Providing accurate business information during onboarding; granting necessary access (such as website or form access) to enable setup; reviewing automated responses periodically to ensure they reflect your business accurately; paying fees on the agreed schedule.

Fees and billing

Service fees are billed monthly in advance, as specified in your individual service agreement. See "Cancellation" below for our refund policy.

Cancellation

You may cancel your subscription at any time through your billing portal. Cancellation takes effect at the end of your current billing period, and you'll retain full access until then. We do not offer refunds for partial billing periods already paid for. We reserve the right to cancel or suspend service for non-payment or violation of these Terms, with reasonable notice where practical.

Data and third-party services
Our services rely on third-party providers, including but not limited to Anthropic, Make.com, Google, and Twilio. We are not responsible for outages, errors, or limitations caused by these third-party providers, though we will make reasonable efforts to address any disruptions.

Limitation of liability
To the maximum extent permitted by law, Saez Automation's total liability for any claim arising from our services is limited to the amount paid by you for services in the month the claim arose. We are not liable for indirect, incidental, or consequential damages, including lost profits or lost business opportunities.

Intellectual property
Any systems, workflows, or automation configurations we build remain our intellectual property. You retain ownership of your business data and your customers' data at all times.

Changes to these terms
We may update these Terms from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

Contact us
Questions about these Terms can be directed to jared@saezautomation.com